Key Account Manager

Account Manager – Technology / Events

Bishops Cleeve, Gloucestershire (office-based with regular UK client visits)

£30,000 - £40,000 base + commission + benefits

Our client, a leading technology solutions business, is hiring an Account Manager to manage and grow a portfolio of large, established clients. This role is ideal for someone with real drive and enthusiasm, who enjoys being client-facing, commercially focused and close to project delivery.

You’ll act as the key link between the sales team and operations, ensuring services and solutions are delivered on time, on budget and to a consistently high standard.

What you’ll do

• Take full ownership of your accounts from an account management perspective
• Manage and grow relationships with key clients, focusing on retention, upsell and new business generation
• Support Line Manager to deliver against revenue and performance targets
• Oversee quality control of project specifications and ensure correct gross margins are achieved
• Liaise directly with customers on-site and off-site, attending client meetings and reviews as required
• Visit key clients regularly to deepen relationships and understand their future needs
• Report weekly on figures and maintain a clear, accurate 6-month pipeline
• Use internal quoting and sales administration systems to ensure smooth handover to operational teams
• Help maintain a safe working environment in line with Health & Safety regulations and support a sustainable way of working
• Work occasional weekends in line with business and client demands

You’ll work closely with sales, project management and operational teams to deliver a seamless service and ensure clients receive a joined-up, professional experience.

What we’re looking for

• Proven experience in account management or business development, ideally within technology, events, hospitality management or a related customer-focused environment
• Strong client-facing skills, with a genuine focus on service and long-term relationships
• Commercial awareness and confidence making decisions that impact budgets and margins
• Highly organised, with strong attention to detail and the ability to manage multiple projects at once
• Calm and positive under pressure, comfortable working to deadlines and handling changing priorities
• Strong interpersonal skills, able to build credibility with senior stakeholders internally and externally
• An interest in technology and how it supports clients’ operations and customer experiences

The ideal candidate will be proactive, resilient and client-focused, enjoying a varied role that blends relationship management, commercial ownership and project involvement.

Why join?

• Take ownership of large, established technology clients
• Work on varied, high-profile projects with real visibility and impact
• Join a collaborative, supportive team where your input is valued
• Genuine opportunities to develop your career as the business continues to grow

Interested?

We’d love to hear from you! Send your most up-to-date CV to Natalie at IMT Resourcing Solutions today!

At IMT Resourcing Solutions, we embrace diversity and inclusion every step of the way. We aim to connect with every applicant, but if you don’t hear from us within 5 working days, please know that we’ve decided to move forward with other candidates on this occasion. We truly appreciate your interest!