Service Delivery Manager

Role: Service Delivery Manager - Oracle Fusion
Locations: London OR Abbey Wood, Bristol-UK
Job Type: Contract job INSIDE IR35/Pay Rate - £520 GBP INSIDE IR35
Duration: 4 Months but likely for extension
Work Model: Hybrid- 3 Days Onsite in a Week

Typical Role Profile:
Candidates for this role will come from system implementation partners of Oracle Fusion Cloud with highly significant planning and RAID management capability
Candidates will be senior Oracle Fusion Cloud programme planners with experience of RAID management
Client-side implementation supervision experience and Oracle Fusion Cloud upgrade programme experience in will not be the right experience for this role
This is not a pure planner role within any transformation programme. It is not a plan or RAID administration or reporting role either. The role needs active management experience of planning and RAID management
General programme management or PMO administration experience will not be the right experience for this role
Although planning and plan management is the key responsibility for this role, sound experience of RAID management is also essential

Essential Qualifications/Experience
A degree level qualification (essential)
Over ten years' experience in complex ERP enabled transformation programmes with a minimum of 5 years' experience in Oracle Fusion Cloud implementation programmes of over £25 million annual budget (essential)
Highly proficient in the use of project planning software eg, MS Project Professional plan and proficient in agile software development and implementation tools eg, JIRA (essential)
Ability to analyse complex programmes and projects and report information in a range of formats (essential)
Excellent communication skills, written and oral, and be able to present complex or sensitive information effectively (essential)
Ability to produce quality written documents covering their area of responsibility for various governance forums eg, the programme board, and the sponsor group board (essential)
Ability to support teams in breaking down complex delivery into manageable work packages and activities (essential)
Ability to effectively lead and support teams using a range of methodologies in planning (highly desirable)
Knowledge and experience in applying risk management processes and in supporting others to apply risk management methodologies (highly desirable)
Able to work to deadlines and under pressure in a rapidly changing environment (highly desirable)
Able to manage competing and conflicting demands, balancing priorities to respond changes to service demand (highly desirable)
Experience of managing complex stakeholder landscape (essential)
Experience of working effectively in a complex third-party supplier landscape (highly desirable)
Proficient in using PowerPoint, Excel, Word (essential)
Ability to work independently (essential)