Principal Solutions Engineer
About Us
iTS is a Northern Ireland-based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We are a rapidly changing, ambitious and dynamic business located in Belfast. We seek people who, like us, put the client at the heart of everything they do. Our commitment to innovation and excellence drives us to deliver cutting-edge solutions that meet the evolving needs of our clients. By fostering a collaborative environment, we encourage creativity and the sharing of ideas to continually improve our services.
Job Purpose
As Principal Solutions Engineer, you will work within a project team advising and delivering complex Microsoft Dynamics 365, M365, Azure and Power Platform solutions for key clients. As a Principal Solutions Engineer, you will play a critical role in architecting, designing, and implementing these platforms to solve challenging business problems. Your expertise will be essential in guiding clients through digital transformation initiatives, ensuring robust and scalable solutions that align with their strategic objectives.
Key Responsibilities
- Lead activities to elicit needs from customers and translate these into requirements delivering customer value,
- Work collaboratively with Project Managers, Business Analysts and Developers to identify the most appropriate methods for solution implementation based on product configuration, custom development, and use of third-party components or products,
- Plan, design, estimate, develop and implement solutions based on established patterns and best practices,
- Continuously develop technology knowledge in order the deliver the best solutions for the customer,
- Support pre-sales teams to provide engaging demos,
- Develop Proof of Concepts to support presales engagements.
All work will be undertaken within a quality-oriented environment working to industry standard development methodologies and controls.
Essential
- Demonstrable experience in delivering solutions in Microsoft Dynamics 365,
- Demonstrable experience of Microsoft SharePoint Online,
- Demonstrable experience of Microsoft Power Platform,
- Demonstrable experience in working using Agile methodologies,
- Demonstrable experience of client engagement to achieve best outcomes for both company and client,
- Analytical mind with excellent problem-solving skills,
- Has a positive "can do" attitude towards the technical and commercial challenges facing iTS and our clients,
- Able to communicate professionally with both clients and colleagues, using interpersonal skills to work with other teams to resolve outstanding issues,
- Able to work within tight deadlines and make sensible decisions under pressure taking a balanced view of client demands and commercials,
- Able to rapidly absorb new technical information and apply it effectively,
Desirable
- Current relevant Microsoft Certifications for Dynamics 365, Azure and Power Platform.
Additional Requirements
- At least 5 years of continuous UK residency (required for SC clearance).
- Willingness to work from the office, home, and on-site with customers as required.
- Commitment to iTS Computing's values and client-centric approach.
Reporting Line
Reports to: Head of Project Professional Services or designated Project Manager.
Location
Belfast office, with flexibility for hybrid working and occasional travel to client sites.
This job specification is intended as a guide to the main responsibilities and requirements of the role. Duties may be subject to change in line with business needs.