IT SUPPORT TECHNICIAN APPRENTICE
We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable.
Role
- The role will be predominantly office based, working with the team, however, there will also be visits to client London offices from time to time
- Managing ticket queues
- Experience on a busy service desk
- Office 365 deployment, maintenance and troubleshooting
- Google G-Suite / Workspace maintenance and troubleshooting
- Windows Server 2016/2019
- macOS for both troubleshooting and deployment
- DNS management
- AzureAD and Active Directory
- Disk encryption
- Backup management
- Manage hardware and upgrades
- Site visits
- Customer service
Training
- You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
- Your training will include gaining a Level 3 IT qualification
- Potential full time position for the right candidate after completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- JUST IT TRAINING LIMITED
- Working Week
- Monday to Friday 9am to 6pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 25th August 2025
- Start Date
- Saturday, 30th August 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Qualifications
- English GCSE, grade 4/C and above (Essential)
- Math GCSE, grade 4/C and above (Essential)
About the Employer
JUST I.T. TRAINING LIMITED
We provide IT support services to a range of business across London, the UK and overseas.
- Company
- JUST I.T. TRAINING LIMITED
- Location
- 85 Tottenham Court Road, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- JUST I.T. TRAINING LIMITED
- Location
- 85 Tottenham Court Road, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted