Senior Quality Assurance Engineer

Jackson Hogg have partnered with a specialist engineering business in the Newcastle upon Tyne area on a Senior Quality Assurance Engineer position.

Senior Quality Assurance Engineer Responsibilities

• Provide quality related support and advice to all functions within the business.
• Provide client quality related planning, documentation and feedback.
• Review and update the company quality management system on a routine basis.
• Maintain the ISO 9001 accreditation of the company quality management system.
• Plan and execute the internal company audit programme.
• Plan and execute the external supplier audit programme.
• Manage the company Issue Management (Non-Conformance) process.
• Produce progress reports and metrics.
• Provide support and advice to the sales team regarding budgets applicable quality standards and regulations.
• Provide support and advice to the project management and engineering teams regarding applicable quality standards and regulations and any specific client quality requirements applicable to projects.
• Identify risks/opportunities whilst supporting the sales and projects teams, identifying, quantifying and implementing mitigating actions, as appropriate.
• Facilitate client audits, log and distribute actions then manage closure of all findings.
• Hold follow up audits and reviews, as necessary, to ensure all findings are closed out in a timely manner.
• Manage the ongoing review of the company quality management system and processes to ensure they remain current and effective.
• Identify any gaps in requirements in the quality management system and develop then implement the gap closure method in conjunction with the process owner.
• Ensure each process owner reviews and updates their area of the quality management system on an annual basis.
• Identify needs for refresher training for functions where it has been highlighted (e.g. by audit, issues, concessions etc.) that process has not been understood and/or followed.
• Plan then facilitate the ISO 9001 quality management system audits
• Manage the annual internal company quality management system audit programme, developed on a risk-based approach, considering process, departmental functions and projects. The audit programme should also be coordinated with the external ISO9001 audits.
• Support the supplier on-boarding process, including undertaking new supplier audits, ensuring a robust and consistent approach is taken for adding new suppliers to the Approved Vendors List.

Senior Quality Assurance Engineer Requirements

• Significant experience of quality management
• Lead Auditor (IRCA Registered) in ISO 9001 (essential) 14001 & 45001 (desirable)
• Diploma in Quality Management (desirable)
• Full understanding of ISO 9001:2015 quality management systems.
• Excellent understanding and working knowledge of processes and procedures in a complex engineering and manufacturing environment.
• Knowledge of project management process and methodologies
• Proficient report writing and metric generation skills backed up by strong MS Office knowledge.