IT Technician

IT Technician – Supporting Social Care Through Technology

We are seeking a skilled IT Technician to support a multi-site social care organisation in North Yorkshire. This role is ideal for someone who enjoys varied technical work and wants to make a positive impact on frontline care services.

Location: Primarily North Yorkshire with travel across regional sites

Salary: £25,000–£28,000

Requirements: Full UK driving licence and right to work in the UK

• Deliver high-quality 1st/2nd line support and resolve technical issues across multiple sites.
• Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive).
• Deploy and secure desktops, laptops and mobile devices (Windows 11).
• Support digital improvement projects and infrastructure upgrades.
• Maintain clear technical documentation and user guides.

• Experience in IT support (1st/2nd line).
• Strong Microsoft 365 administration skills.
• Hands-on experience with Windows 11 and hardware troubleshooting.
• Clear communication with technical and non-technical users.
• Logical, proactive problem-solving approach.

• IT certifications (Microsoft 365, CompTIA).
• Basic networking knowledge.
• Experience in social care, healthcare or charity environments.
• Familiarity with mobile device management (e.g., Intune).