IT Technical Support

Quotation

Technical Support 
Winsford 
£28,000 DOE
Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working).

New and Exciting opportunity to join an ever expanding business based near to Winsford. 

Main duties will include; 

• Working with and supporting the team.
• Provide 1st line helpdesk support to customers.
• Provide site visit and on-site installations and support.
• To be able to accurately diagnose software and hardware faults and to be able to resolve a large proportion of client problems via remote networking and client site visits.
• Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress.
• Be aware of and abide by the company's health and safety procedures and associated polices.

Personal Qualities and Skills

• Professional in their attitude
• Keen on career progression
• Flexible and willing to learn
• Able to demonstrate good initiative
• Excellent communication skills, especially over phone or video call
• Ambitious attitude
• Well presented
• Excellent attendance
• Company van available (including a fuel card for business use) or Expensed Mileage
• Workplace pension
• Free parking
• 28 days annual leave

Call Lily on (phone number removed) or email (url removed) 

INDCOM