Microsoft Specialist

About the Role

This role is part of the established Kyocera technical Delivery team. This role will assist in technical pre-sales, formal scoping, design, deployment and support for Microsoft and Virtualization technologies. Due to the wide-ranging portfolio, it is assumed that the person undertaking this role would have a core understanding of key technologies and has the ability to assist with the sale and implementation of these to new and existing clients.

Responsibilities

• Customer liaison to project requirements, scope and integration with existing systems
• Development, configuration, integration, testing, optimization, implementation and debug of bespoke customer solutions
• Testing of software applications or hardware devices that may be deployed
• Resolve technical issues and offer proactive technical support
• Development of tools that may be used by others to help provision, manage or troubleshoot deployments
• Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
• Working both remotely and on customer sites where appropriate to perform tasks
• Train colleagues and/or customers on allocated technologies
• Improved communication and collaboration between clients and business
• Improved 360-client retention and service delivery
• Ability to deliver projects with chosen technologies
• Any other tasks as directed

Qualifications

Microsoft Azure Admin

Microsoft 365 Certified: Enterprise Administrator Expert – two of the four below modules required:

• MD-100 Windows 10
• MD-101 Managing Modern Desktops
• MS-100 Microsoft 365 identity and Services
• MS-101 Microsoft 365 Mobility and Security

Microsoft Certified: Azure Virtual Desktop Specialty

Microsoft Security Operations Analyst

5+ years of IT experience scoping, designing and implementing chosen technology stack

Experience with O365 migrations

Working knowledge of Azure migrate

Proficient with Windows Active directory, Group policy, DNS, DHCP, Azure AD connect

MSP Consultation experience

Required Skills

• Excellent oral and written communication skills
• Demonstrates technical depth in the chosen portfolio, technologies and businesses
• Ability to engage and lead design/implementation discussions with client and external parties

Preferred Skills

• Experience with Microsoft technologies
• Proven track record in project delivery

Pay range and compensation package

• Salary (Competitive)
• Car Allowance
• 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees is a pro rata equivalent
• The ability to Buy and Sell holiday (up to 5 days per year)
• A Volunteer Day
• Life Assurance (4 x base salary)
• Pension Scheme - A total contribution of 8% - 5% Employer and 3% Employee
• Company sick pay (1 week after 6-month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
• Employee Assistance Programme
• Coaching and Mentoring
• Cycle2Work Scheme - salary sacrifice scheme to purchase bikes at a discount
• Access to additional discounts / perks
• EyeCare - Access to money off for glasses and sight test
• Flu Jab
• Eligibility for Costco Membership

Equal Opportunity Statement

Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies

Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.