IT Support Apprentice
Role
- Providing 1st & 2nd line support to staff and customers across IT and security systems.
- Keeping our networks running smoothly with updates, patches, and upgrades.
- Supporting remote users and apps – configuring, troubleshooting, and making sure things work.
- Managing user accounts and access across our platforms.
- Helping keep our 5,000+ devices connected and secure.
- Looking after our VOIP system and CCTV video management systems.
- Teaming up with external suppliers to get the right kit and support in place.
- Pitching in with general admin tasks when needed.
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services.
- Learn technical content that aligns to and is relevant to employers and the market.
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
- Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- 40 hours (Monday to Friday. 8:30am to 5pm. 30 minute lunch break).
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 10th December 2025
- Start Date
- Wednesday, 17th December 2025
Desired Skills
- Communication skills
- IT skills
- Problem solving skills
- Team working
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)
About the Employer
- Company
- LINK INTEGRATED SECURITY SOLUTIONS LTD
- Location
- LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
- Posted
- Company
- LINK INTEGRATED SECURITY SOLUTIONS LTD
- Location
- LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
- Posted