Dynamics 365 Administrator

My Client are looking for a D365 Administrator for an initial contract opportunity to start ASAP.

IR35 Status: Outside IR35
Rate: Negotiable
Location: Hybrid / Remote
Length: Initially 3 Months - Extension

Requirements:

• Proven CRM administration skills and ownership: able to manage, troubleshoot and drive improvements in the CRM and act as the primary point of contact for system issues and changes.
• Strong systems knowledge and technical proficiency with M365, Dynamics, (url removed), Moodle and cloud/CRM ecosystems; able to install, configure and support centrally-managed applications.
• Systems analysis & design capability: analyse workflows, translate stakeholder requirements into technical specs, define project scope, recommend and implement automation and process improvements.
• Data management, security & compliance understanding: maintain data accuracy/cleanliness, use CRM as a single source of truth, and work knowledgeably with data governance and privacy frameworks (PECR/GDPR) and DLP tools.
• Project & change management familiarity: experience participating in IT/digital projects and following recognised methodologies (PRINCE2, Agile, Lean) and formal change-management processes.
• Excellent communication & stakeholder/customer service skills: able to engage non-technical and technical audiences, deliver clear updates, run inductions, and maintain collaborative relationships across teams and suppliers.
• Problem solving and continuous learning mindset: act as first escalation point, apply root-cause analysis and sustainable solutions, and proactively research/test emerging technologies and pursue ongoing technical training.

If you are interested, please apply with your most up to date CV.