Service Desk Administrator

This is a fantastic opportunity working within a dynamic & friendly setting seeking their first administrative role. As a Service Desk Administartor you will work collaboratively with a growing team providing assiatnace where necessary to support the needs of the business. Salary £25,000. Monday- Friday Onsite position, based near Hounslow.Great company benefitsFull training will be providedDay in the life of a Service Desk Administator: 

• Collate and submit monthly reports

• Continuously develop and improve reporting processes to enhance clarity, accuracy, and efficiency.
• Handle incoming calls and emails professionally, acting as the first point of contact for the service desk.
• Provide administrative support to the service team, including covering key accounts during staff absences or annual leave.
• Coordinate and liaise effectively with both contractors and in-house engineers to ensure smooth service delivery.
• Maintain accurate and organised service-related documentation and records.If you are a proactive and organised individual with a keen eye for detail we would love to hear from you.