Data Quality Analyst

Contract: Permanent/ Full Time

Salary: £42,500

Location: Lincolnshire (Our Offices are in Grimsby & Boston)

Do you have experience as a Data Quality Analyst for developing and driving a data quality culture in a values driven organisation?

We’re looking for an experienced Data Quality Analyst to join our Data & Technology Team.

As a Data Quality Analyst, you’ll work with our Data team to enhance the quality and better utilisation of data across the business, enabling measurable service excellence for our customers and ensuring compliance with regulatory standards

What is Lincolnshire Housing Partnership like to work for?

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expect.

As an LHP colleague, you'll receive a whole bunch of benefits, including:

• An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
• Great family leave and maternity policies enhancing colleague well-being and retention
• A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness
• A family friendly agile working policy
• Discounted shopping vouchers through Westfield Health
• Opportunities to learn new skills and knowledge through our fantastic training programme
• A superb employer salary sacrifices pension scheme with up to 12% paid by LHP
• 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, let’s be there for each other

What could a typical week look like as a Data Quality analyst?

Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.

Your weekly tasks could include:

• Review Data Quality issues raised by stakeholders.
• Virtually meet with internal stakeholders (e.g Customer Inclusion, repairs) to understand their data pain points.
• Hold a face-face Collaboration event with front line colleagues in the repairs or housing teams to identify gaps in data entry processes.
• Document findings and propose improvements to data capture workflows.
• Work on cleansing plans and update centralised data requirement documentation.
• Conduct root cause analysis of recurring data quality issues.
• Join cross-departmental working group to align on data processing improvements.
• Update and maintain centralised data requirement registers (moving away from Excel-based trackers).
• Deliver or support a Data Literacy training session.
• Collaborate with the Data Manager to align on Data Management Framework
• Create visual dashboards or presentations for upcoming stakeholder meetings.
• Reflect on progress made on cleansing plans and data quality initiatives.

This is what you’ll need to thrive in the role as a Data Quality Analyst

• Extensive experience shaping data quality standards to improve business performance metrics and to meet regulatory compliance.
• Experience in a similar role within a large complex organisation, ideally in a Social Housing Sector or Public Sector Organisation
• Experience presenting and communicating with senior business stakeholders
• Strong ability to persuade and influence senior decision makers.
• Excellent communication, literacy, and numeracy skills
• Very good experience in planning, running, and extracting the right information from requirement workshops with people.
• Good knowledge around creating and maintaining a data dictionary.
• Experience in data discovery, data analysis, data profiling techniques and procedures.
• Extensive data analysis skills using Microsoft Excel to interpret business data requirements.
• Good experience of producing impactful project reports for business stakeholders.
• Excellent understanding of Microsoft SQL, data quality tools, business systems and Microsoft packages (such as Excel, Access, and Power BI) to automate testing and analysis

How to Apply

If you are experienced in Data Quality and are ready for your next challenge within an organisation which is driven by implementing real change that makes a difference, we strongly encourage you to apply.

Please attach your most up to date CV and detailing why you would be a great candidate for the role.