IT Technician Apprentice

You will provide first-line technical support and troubleshooting for staff and students, ensuring a seamless IT experience. You will work closely with the IT department and assist with AV support when required, especially during school events.

Role

  • End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system.
  • Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised.
  • Hardware management: Ensure the availability and proper functioning of key hardware devices such as PCs, monitors, printers, and audio-visual equipment.
  • AV support: Assist the AV Technician as needed with maintaining and supporting audio-visual equipment for school events and activities.
  • General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages.
  • Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members.
  • Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively.

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premises and cloud-enabled technologies and services 
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
8:15am – 5pm, Monday to Friday with an hour for lunch, free lunch provided on site.
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Monday, 6th October 2025
Start Date
Monday, 13th October 2025

Desired Skills

  • IT skills
  • Team working

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

MAGDALEN COLLEGE SCHOOL OXFORD LIMITED
Magdalen College School is a prestigious independent day school located in Oxford, England.
Company
MAGDALEN COLLEGE SCHOOL OXFORD LIMITED
Location
MAGDALEN COLLEGE SCHOOL, COWLEY PLACE, OXFORD, England
Employment Type
Advanced Apprenticeship
Salary
£25,662 a year
Posted
Company
MAGDALEN COLLEGE SCHOOL OXFORD LIMITED
Location
MAGDALEN COLLEGE SCHOOL, COWLEY PLACE, OXFORD, England
Employment Type
Advanced Apprenticeship
Salary
£25,662 a year
Posted