IT Technician Apprentice
We are seeking a meticulous and technically adept IT Technician Apprentice to join our team. The primary responsibility of this role is to assemble and configure laptops according to company specifications.
Role
- Configure BIOS settings and perform firmware updates as necessary.
- Install operating systems, drivers, and essential software applications onto laptops.
- Troubleshoot hardware and software issues during the build process.
- Maintain accurate records of laptop configurations and inventory levels.
- Assist in developing and updating build processes and documentation
- Keep abreast of new technologies and industry trends relevant to laptop hardware and software
- Act as overflow for the service desk, providing technical support to end-users as personal learning progresses
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns with and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.
There is an opportunity to develop into 1st Line Engineer and work your way up through the service desk tiers (2nd Line, 3rd Line, Project Delivery etc) after successfully completing your apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Between 8am - 4:30pm, Monday to Friday.
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th January 2026
- Start Date
- Monday, 2nd March 2026
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)