1st line Support Engineer

Great opportunity for a 1st line Support / Help Desk / Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks.

You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities.

Technically, you will demonstrate a commercial knowledge of as many of the following as possible:

• Active Directory, Windows Server 2012+
• Windows 10+, Microsoft Office
• Microsoft 365 Administration
• Networking fundamentals (DNS, DHCP, Email)
• VoIP systems
• MS Teams and SharePoint Online
• Apple products

A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate