Training Officer CRM Systems

Are you the kind of person who loves turning systems into something people actually enjoy using? Do you get a buzz from training others, improving processes, and seeing data turn into real results? This could be the role for you

Client Details

Our client has a strong presence within its sector and operates as a medium-sized entity with an international presence. They are committed to delivering quality services through innovative technology and effective training programmes.

Description

• Design and deliver CRM system training sessions for staff members.
• Develop user-friendly training materials and documentation.
• Assess training needs and tailor sessions accordingly.
• Provide ongoing support and guidance to staff on CRM system use.
• Collaborate with internal teams to ensure system updates and changes are communicated effectively.
• Monitor and evaluate the effectiveness of training programmes.
• Maintain accurate training records and reports.
• Stay up-to-date with CRM system developments and best practices.

Profile

A successful Training Officer (CRM Systems) should have:

• Experience in delivering training, preferably within CRM systems.
• Familiarity with CRM systems in general (Full training will be given)
• Excellent communication and presentation skills.
• The ability to adapt training methods to suit different learning styles.
• Strong problem-solving and organisational skills.
• Attention to detail and a proactive approach to tasks.
• Proficiency in creating training materials and resources.

Job Offer

• Competitive salary of £35,000 per annum.
• Excellent benefits package.
• Hybrid working policy
• Opportunity to contribute to a growing rganisation with a meaningful impact.
• Permanent position based in Cheadle Hulme.
• Supportive and collaborative working environment.

If you are passionate about training and technology, this is a fantastic opportunity to join a respected organisation in the not-for-profit industry. Apply today to make a difference!