IT Support Engineer

Join a rewarding role as an IT Support Engineer in the FMCG industry, where you will play a key role in maintaining and supporting IT systems. Based in Redditch, this permanent position offers a great opportunity to work in a fast-paced environment.

Client Details

This role is with a well-established organisation in the FMCG sector. The company operates as a medium-sized business and is recognised for its focus on efficient operations and delivering quality products to its customers.

Description

• Provide second-line IT support to resolve technical issues promptly.
• Maintain and monitor IT systems to ensure optimal performance and reliability.
• Assist in the setup, configuration, and deployment of hardware and software.
• Manage user accounts and permissions to ensure system security.
• Collaborate with the Technology department to implement system upgrades and improvements.
• Document IT procedures and provide training to end-users as required.
• Monitor system performance and troubleshoot issues proactively.
• Ensure compliance with company IT policies and best practices.

Profile

A successful IT Support Engineer should have:

• Strong technical knowledge of IT systems, hardware, and software.
• Proficiency in Microsoft Server/Azure Platform, including Active Directory.
• Competence in Microsoft 365 Suite, covering Defender and conditional access.
• Experience in providing IT support in a professional environment.
• Familiarity with network configurations and troubleshooting.
• An analytical approach to problem-solving with attention to detail.
• Excellent organisational and time management skills.
• A proactive attitude and the ability to work both independently and in a team.

Job Offer

• Competitive salary ranging from £30000 to £35000 per annum.
• Permanent position in the thriving FMCG industry.
• Office based 5 days a week
• Opportunities for professional development and career growth.
• A supportive company culture in a Redditch-based location.

If you are passionate about technology and eager to contribute to a successful organisation in the FMCG sector, apply now to become the IT Support Engineer.