Research Systems Analyst

At NIHR, we deliver world class research, managing over £600m of public investment each year. This role sits within NIHR’s Central Commissioning Facility Systems Team in Twickenham, supporting critical digital platforms used to manage research funding.

The Role

You’ll help support and administer NIHR’s grants management systems (Simplectic Grant Tracker/ SmartSimple), working with the Research Systems Manager and senior analysts. You’ll contribute to major digital initiatives such as NIHR’s Digital Strategy Programme and One NIHR Project, helping modernise systems and processes.

Day-to-day you’ll assist with system configuration, testing, documentation, JIRA issue resolution, releases and technical support, while working closely with business and digital teams. This is a developmental role with opportunities to build deeper technical expertise.

Key Responsibilities

• Provide system support, access control, and configuration
• Assist with change management and NIHR projects
• Support commissioning of new funding schemes
• Train users on systems and new features
• Data cleansing, migration, and documentation maintenance
• Support testing, system releases, and process improvements
• Attend meetings and capture actions
• Provide cover for team roles as needed

Essential Criteria

• Degree (or equivalent) in IT, systems, data, or related field
• Experience in systems/application support and enterprise platforms
• System configuration, user management, testing, and UAT coordination
• Familiarity with JIRA or service desk tools
• Technical documentation and data quality support
• Strong communication and stakeholder management skills

Desirable Criteria

• Public sector or research environment experience
• Experience with grant management platforms (Simplectic, SmartSimple)
• Exposure to digital transformation, Agile/Prince2, reporting/SQL
• Experience in training delivery and process improvement

Compensation, Benefits & Working Arrangements:

Salary: £32,000 to £33,700 pa

Location: Twickenham, London / Hybrid working model

Contract Type: Full Time,12 months fixed term contract

Working Hours: 37.5 hours per week

Annual Leave: 25 days, plus UK public holidays

Employee Benefits Include:

Annual bonus, subject to company performance

Enhanced Contributory Pension Scheme

Life Insurance Cover

Benenden Healthcare Membership

Training and Development Opportunities

Season Ticket Loan

NB: This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.

How to Apply

If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Essential Criteria' outlined in the job description.

The closing date for applications is 9am on the 9th February 2026.

Inclusion and Diversity

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.