CE Application Analyst

Location: South Yorkshire (Hybrid - 2 days per week on site)Employment Type: Permanent Salary: Up to £53k DOE

A progressive organisation is seeking a talented CE Application Analyst to join their Dynamics 365 Customer Engagement (CE) team. This is a fantastic opportunity for an experienced professional who enjoys problem solving, enhancing systems and helping to deliver an outstanding customer experience. The role offers a hybrid working pattern, with two days per week on site in Doncaster.

As a CE Application Analyst, you will play a key part in supporting and optimising the organisation's Dynamics 365 CE environment. Your day-to-day responsibilities will include:

• Providing application analysis, support and deployment within Microsoft Dynamics 365 CE

• Troubleshooting and resolving application-related issues promptly and effectively

• Working closely with cross-functional teams to deliver enhancements and platform improvements

• Identifying opportunities to streamline processes and improve system performance

• Staying up to date with new technologies and recommending best practice solutions

The ideal candidate will bring:

• Strong experience with Microsoft Dynamics CRM/Dynamics 365 CE (Customer Engagement)

• Hands-on background in application analysis, deployment and troubleshooting

• Excellent communication and interpersonal skills, with the ability to collaborate across teams

• Strong problem-solving skills and a proactive, solution-focused approach

• A commitment to continuous learning and keeping up with system updates

This role offers a competitive salary package and a range of benefits, including:

• Comprehensive medical and dental insurance plan

• Pension contributions

• Ongoing training and professional development

• Support for charity and community initiatives