D365 Service Delivery Manager

D365 Service Delivery Manager. This role is an excellent opportunity for candidates who are keen to contribute to the Dynamics 365 Customer Engagement & Finance and Operations team while driving meaningful change and innovation.

Hybrid (2 days a week, South Tyneside)

Key Responsibilities:

- Lead the delivery of D365 Customer Engagement and Finance & Operations projects, ensuring client satisfaction.- Collaborate with cross-functional teams to enhance product efficiency and effectiveness.- Act as the primary point of contact for client communications and expectations.- Develop and implement strategies for continuous improvement within the service delivery process.- Monitor project progress and resolve issues promptly to maintain optimal service delivery.

Experience:

- Strong knowledge of D365 CE or F&O- Experience managing service delivery for Dynamics 365 CE and F&O- Well-versed in project management with the ability to lead project sprints.- Excellent analysis, problem solving and collaboration skills

Starting Salary - up to £77k dependant on experience. Benefits include - Discretionary bonus, personal medical cover, enhanced pension contributions and more!