D365FO Support Analyst - Hybrid - £60k

D365FO Support Analyst - Hybrid - £60K

We are working with a leading manufacturer currently implementing D365FO and they are now seeking a Support Analyst to support this major digital transformation. The successful candidate will play a key role in supporting and enhancing their hybrid ERP estate (AX 2012 / D365FO / BI) and related production systems across the business.

This is a fantastic opportunity to join a well-established, growth-focused organisation at a pivotal moment as they move toward full D365FO deployment. You will support the 2nd-3rd line application support function, collaborate with business stakeholders, and deliver projects that improve operational efficiency and system performance.

Responsibilities:

  • Deliver 2nd-3rd line application support for AX 2012, D365FO, PTS, PPMS, and BI platforms.
  • Collaborate on application projects, managing small-to-medium initiatives independently.
  • Maintain integration's and ensure smooth data flow between multiple business systems.
  • Partner with key stakeholders to drive business process and system improvements.
  • Support D365FO continuous deployment, enhancements, and user adoption.
  • Identify and implement opportunities for automation, efficiency, and performance optimisation.
  • Provide user training and ensure best practice in system use.
  • Assist with application work prioritisation and IT budget collaboration with finance.
  • Support junior team members as a senior presence within the IT function.

Required Skills and Experience:

  • Proven experience supporting ERP applications in a hybrid environment (D365FO essential).
  • Experience with AX 2012, BI, and production system integration's.
  • Comfortable working in both cloud and on-premise environments.
  • Microsoft certifications or Power Platform experience (Power Automate) desirable.
  • Experience in a manufacturing environment is a strong advantage.
  • Strong stakeholder communication skills and the ability to prioritise business requirements.
  • A proactive, curious mindset with strong analytical and problem-solving abilities.

If you are interested in this position please send your CV to to find out further details

You must hold valid right to work in the UK to apply for this position.

Company
Nigel Frank International
Location
Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£60,000 per annum
Posted
Company
Nigel Frank International
Location
Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Employment Type
Full-Time
Salary
£60,000 per annum
Posted