Salesforce Administrator

Company Our client is a fast-growing technology and services business that helps organisations streamline operations and deliver exceptional customer experiences. They pride themselves on innovation, flexibility, and providing tailored solutions to meet evolving business needs. Following a period of consolidation, sorting internal processes and becoming profitable again, they're looking to build on their foundations with improvements to systems and services, with Salesforce underpinning most of the work they're doing in technology.Role We’re looking for an experienced Salesforce Administrator to join a small, collaborative team responsible for maintaining and improving a highly customised Salesforce environment. This role is ideal for someone who enjoys problem-solving, optimising processes, and working closely with stakeholders to deliver impactful solutions.Key Responsibilities

• Maintain and enhance a multi-cloud Salesforce org, ensuring stability and performance.
• Configure and update custom objects, fields, workflows, validation rules, and flows.
• Support integrations with third-party systems and manage complex configurations.
• Improve user experience through page layouts, Lightning components, and UI enhancements.
• Drive adoption of Sales Cloud and Service Cloud best practices.
• Provide user support, training, and create actionable reports and dashboards.
• Collaborate with cross-functional teams to gather requirements and deliver projects.
• Maintain documentation and contribute to knowledge sharing within the team.

Skills & Experience

• Proven experience as a Salesforce Administrator in a customised environment.
• Strong knowledge of Sales Cloud and Service Cloud (Marketing Cloud experience is a plus).
• Salesforce Administrator certification (additional certifications desirable).
• Familiarity with declarative tools (Flows, Workflow Rules) and Salesforce best practices.
• Understanding of data management and integrations with third-party systems.
• Excellent problem-solving skills and ability to work independently and collaboratively.

The role will require you to be in the office, central Newcastle 2-3 days per week, and so local candidates are preferred. The salary on offer is dependant on experience but will be up to £60,000.