Apprentice Business Support Officer
We are looking for someone to provide data systems support, assist in first-line support for stakeholders and help ensure the data systems are current for the programmes and contracts to enable accurate data for reporting. You would also help utilise software packages for reporting and provide administrative support for the programmes team.
Role
- Learn to update and review databases, record information and ensuring accurate records
- Assist in analysing data outputs and ensuring the most appropriate software package is used for reporting purposes
- Utilise good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms, using the most appropriate channels to communicate effectively to internal and external stakeholders
- Learn relevant project management principles and tools to scope, plan, monitor and report. Learn to plan the required resources to successfully deliver projects
- Understand organisational purpose and structure and how their work benefits the authority
- Understand the organisation's policies and processes applicable to the role, e.g. making payments or processing customer data and with an understanding of the applicable regulations
- Support the creation and dissemination of agendas and action logs of programme team meetings
- With support, undertake tasks and projects as needed in relation to the Level 3 Business Administration apprenticeship standard
- Help with additional administrative tasks as assigned by the Line Manager on behalf of the Programmes Team
Training
This is a full-time 24-month fixed-term post covering the duration of the apprenticeship, with the provision to attend the training provided, including revision and assessments as part of the apprenticeship and within working time.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- NORFOLK COUNTY COUNCIL
- Working Week
- Monday to Friday 9am - 5pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 21st September 2025
- Start Date
- Saturday, 1st November 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Qualifications
- English GCSE, grade (Grade Grade 4/C or above) (Essential)
- Maths GCSE, grade (Grade Grade 4/C or above) (Essential)
- ICT GCSE, grade (Grade Grade 4/C or above) (Desired)
About the Employer
Norfolk County Council
As the largest provider of public services in the county we have great ambitions for both the place and the people of Norfolk. Our priorities are to ensure we have a well-educated and skilled population, support vulnerable people and to enable the creation of real jobs and improved infrastructure. For this we need employees who are as ambitious as we are, who take pride in their work, are innovative, business-like and collaborative and always deliver to the highest standards.
- Company
- Norfolk County Council
- Location
- County Hall, Martineau Lane, Norwich, Norfolk, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,583 a year
- Posted
- Company
- Norfolk County Council
- Location
- County Hall, Martineau Lane, Norwich, Norfolk, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,583 a year
- Posted