Dynamics Developer
Dynamics 365 CRM Developer
We are seeking a highly experienced Dynamics 365 CRM Developer with 10–16+ years of enterprise CRM and cloud development experience, bringing strong hands-on expertise across the Dynamics 365 and Power Platform ecosystem.
The ideal candidate has delivered end-to-end implementations across Dynamics 365 Customer Insights, Customer Service, and Sales, with a proven ability to build scalable, secure, and high-performing CRM solutions. This role is hands-on and technical, focused on development, customization, integrations, and automation within complex enterprise environments.
You will work closely with architects, product owners, and business stakeholders to translate requirements into robust technical solutions, while adhering to platform best practices and governance standards.
Key Responsibilities
- Develop and customize Dynamics 365 CRM solutions for Sales, Customer Service, and Customer Insights
- Implement plugins, custom workflows, custom actions, and business rules
- Build and maintain Power Apps (model-driven) and enhance user experience through form and UI customizations
- Configure and extend business process flows, security roles, and field-level security
Customer Insights & Data Engineering
- Develop and support Customer Insights data ingestion pipelines
- Implement data unification rules, segmentation logic, and calculated measures
- Support real-time and batch customer analytics and insights delivery
Integrations & APIs
- Build and maintain integrations using:
- Dataverse APIs
- REST/OData APIs
- Azure Functions, Logic Apps, and Service Bus
- Middleware / ESB platforms
- Develop and consume custom APIs and ensure reliable data synchronization across systems
- Troubleshoot and optimize integration performance and data consistency
Automation & Extensibility
- Build enterprise automations using Power Automate, Azure Functions, and custom connectors
- Develop reusable components and frameworks to support scalable CRM development
- Support low-code/no-code solutions while ensuring enterprise-grade standards
AI, Analytics & Optimization
- Implement AI-driven capabilities using AI Builder, Dynamics 365 AI features, and Azure Cognitive Services
- Optimize CRM performance, data quality, and user adoption
- Support analytics and reporting using Dynamics dashboards and embedded insights
DevOps & Governance
- Participate in DevOps and CI/CD pipelines for Dynamics 365 and Power Platform solutions
- Support ALM, solution packaging, environment management, and deployments
- Follow governance, security, and compliance standards across environments
Required Experience & Skills
- 10–16+ years of experience in enterprise CRM development
- 8+ years of hands-on development experience with Microsoft Dynamics CRM / Dynamics 365