Technical Developer/Writer

Our client, a forward-thinking and innovative technology manufacturer at the cutting edge of connected solutions, who offer an exciting range of ITO and Cellular technology products requires a Technical Developer/Writer with experience in the electronics or communications industry to join their growing team

Role Overview

Encompassing researching, creating, writing, editing, and maintaining technical content across multiple channels, the Technical Developer is primarily responsible for translating complex technical concepts into clear, concise, and accessible documentation, including how-to guides and technically oriented manuals for both internal and external audiences.

A secondary responsibility is to support the technical development of the company’s products by contributing insights into usability and user experience (UX), developing a deep understanding of product capabilities, and clearly describing how products are deployed and used in real-world environments.

Based within the Engineering department, reporting directly to the Chief Technical Officer. The role requires close collaboration with the Product Marketing team and Sales team as required.

Key Responsibilities:

The successful candidate will be required to become technically competent with the company’s solutions and product ranges including:

• SNYPER network test and measurement equipment
• Antennas, cables, adaptors, and connectors
• Web-based management portals
• Intelligent managed industrial modems
• Cellular Industrial modems
• Cellular Industrial routers

Duties:

Include but are not limited to:

• Creating clear, accurate, and concise technical documentation, including editing and proofreading activities
• Updating, maintaining, and governing a library of technical terminology and documentation
• Reviewing, revising, and rewriting existing technical literature as required
• Researching and gathering technical information and analysing target audiences to ensure appropriate tone and depth
• Validating documentation through user testing to confirm clarity and comprehension
• Collaborating closely with engineers, developers, and technical specialists to gain a thorough understanding of products and technologies
• Working with illustrators, graphic designers, translators, and other specialists to produce high quality documentation
• Staying current with industry trends, standards, and technological developments
• Producing electronic documentation alongside printed manuals where required
• Creating detailed application notes to support customer designs and deployments
• Tailoring content to the intended audience, including non-native English speakers
• Developing content to enhance and support products on the Siretta website
• Working with PDF documentation and creative tools such as Adobe InDesign and Adobe Acrobat
• Ensuring all legally required documentation is available in the appropriate languages

The ideal candidate will have

• A level (or equivalent) or higher in an electronic engineering or related technical discipline and the ability to demonstrate a strong initiative to learn and explore complex technical products. A degree level qualification in an engineering discipline is desirable.
• Excellent written and spoken English skills (essential). The ability to write clearly, using plain and accessible language, is critical, particularly to ensure documentation is easily understood by non-native English speakers
• A strong interest in technology and a natural aptitude for understanding complex systems, workflows, and processes.
• Experience in problem solving, through software, hardware, or improved technical explanations once product operation is fully understood
• At least two years’ experience working in a technical or engineering-focused organisation, contributing to the development and delivery of products or services
• An analytical mindset and the ability to think creatively to overcome perceived product limitations, improve documentation quality, and enhance overall user understanding
• Experience in the RF/Cellular industry ideally

The ideal candidate will demonstrate:

• Proven experience producing high-quality technical documentation with a strong proficiency in Markdown
• Experience authoring, maintaining wikis and creating web-ready technical content
• The ability to manage multiple subject areas simultaneously and reprioritise effectively as requirements evolve
• Strong communication skills, with the ability to clearly explain desired outcomes and articulate technical requirements both verbally and in writing
• The capability to support developers and engineers by producing documentation that enables accurate and efficient implementation
• A good understanding of structured technical documentation and content reuse
• Experience with authoring tools such as MadCap Flare

This position is primarily office-based, with occasional field visits required, either independently or in conjunction with marketing personnel.