Service Desk

Service Desk Technician | £150 - £160 p/day (Inside IR35) | Stockport (5 days onsite) | Contract (3+ months) | January Start

Our client is looking for a Service Desk Technician to join their team based in Stockport. They are open to applications from those who have recently graduated, have an IT related qualification or have a couple of years expeience. They are looking at a January start date and the contract is initially 3 months with the possibility of extension. There is also a chance for this to turn permanent.

Location: Stockport (5 days onsite)Contract: Until April (could extend)Rate: £150 - £160 p/day

Key Responsibilities

• Oversight of the phone replacement process, including coordination with end users.
• Configuration and deployment of mobile devices using the organisation's mobile device management (MDM) platform.
• Maintenance and updating of the IT asset register.
• Recording and updating new device information within the MDM system.
• Coordination of the dispatch and return of IT hardware.
• Handling peripheral equipment requests, including ticket processing, equipment distribution, and administration of charge transfer procedures.
• Management of shared mailboxes, including communication with staff regarding phone replacement requests.
• Monitoring and managing unassigned job queues integrated with mailbox and self-service ticketing systems.

What we are looking for:

• Previous IT experience/qualification
• Excellent communication and problem-solving skills
• Ability to work independently and manage multiple tickets.

If this sounds like it would be a good match for you, apply now!

Service Desk Technician| £150 - £160 p/day (Inside IR35) | Stockport (5 days onsite) | Contract (3+ months) | January Start

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