Onboarding Specialist

Job Title: Onboarding Coordinator

Location: London, UK

Work Schedule: 40 hours/week

Contract: 6 to 12 Months ((Can go longer)

**Job seeker must reside in London, UK"

About the Team

• Builds employee programs that support growth, engagement, and a strong workplace culture
• Delivers human-first onboarding, learning, and development initiatives
• Supports rapid growth within a global, fast-paced environment

About the Role

• Supports EMEA onboarding operations end-to-end
• Ensures a smooth, welcoming Day 1 experience for new hires and managers
• Manages in-person onboarding in London and remote onboarding across EMEA
• Partners with IT and Workplace teams to ensure Day 1 readiness
• 6-month contract with potential extension based on business needs

Key Responsibilities

• Coordinate day-to-day EMEA onboarding logistics and scheduling
• Manage onboarding calendars, sessions, and stakeholder coordination
• Draft and send pre-onboarding, Day 1, reminder, and follow-up communications
• Coordinate tech setup, security briefings, and onboarding sessions
• Partner with IT for device readiness, distribution, and Day 1 setup
• Support in-person onboarding logistics in London (rooms, materials, facilitation support)
• Partner with Workplace teams for badge access, space readiness, and arrival experience
• Support remote onboarding across EMEA with consistent delivery
• Maintain onboarding resources in tools such as Notion and OpenHouse
• Support facilitators with session preparation and real-time troubleshooting
• Manage onboarding exceptions and regional requirements with accuracy

Required Experience & Skills

• Experience in onboarding coordination, HR operations, or program coordination
• Strong organizational and communication skills
• Ability to manage multiple timelines and EMEA time zones
• Comfortable working independently and proactively resolving issues
• Experience supporting cross-functional or global teams

Tools & Systems

• Google Calendar
• Slack
• Notion
• Zoom
• Collaboration and scheduling tools

Location Requirement

• Based in London, UK
• Available for occasional in-person onboarding support