Solution Architect Director

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world's leading cross-border platforms – and we're just getting started.

PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones.

We are now scaling and seeking a Solution Architect Director who will design, develop, and help implement scalable payment systems that meet the diverse needs of our clients.

WHO YOU'LL BE WORKING WITH

The position reports to the Global CEO (International Business). The incumbent will work closely with clients, product managers, integration managers and development teams to translate business requirements into robust technical solutions.

WHAT YOU'LL BE DOING

Solution Design

• Work alongside the Integration manager and the BD representative to analyze client requirements and design end-to-end solutions tailored to their payment needs, ensuring compliance with global payment standards and regulations.
• Derive and deliver vertical specific standard solution package according to the priority verticals set forth by BD team.

Technical Leadership

• Provide technical expertise and guidance during the pre, during and post sales process, helping clients understand the value and capabilities of our solutions.

Stakeholder Collaboration

• Collaborate with internal teams (integration, product, engineering, compliance) and external stakeholders (corporate clients, financial institution clients) to define and refine payment architectures.

Integration Management

• Work alongside the Integration Manager to effectively and smoothly implement our payment solutions with clients' existing infrastructure, ensuring seamless connectivity with APIs, gateways, and third-party services.
• Innovation & Improvement
• Stay ahead of emerging trends and technologies in cross-border payments to enhance our offerings continuously. Propose potential improvements to existing solutions.
• Documentation
• Develop and maintain comprehensive solution blueprints, technical specifications, and user guides to support implementation and post-deployment phases.

WHO YOU ARE

• Educated to a graduate level.
• Minimum 5 years of progressive experience, ideally within fintech or payment service provider environments.
• Deep understanding of cross-border payments, corporate treasury processes, and global payment networks (e.g., SWIFT, SEPA, ACH, real-time payment systems).
• Passion for innovation and crafting top-tier, reusable professional services offerings, and enablement of Sales teams to GTM with these offerings.
• Ability to understand complex business requirements and craft tailored solutions
• Demonstrated ability to cut through ambiguity to produce strategic insights and opportunities
• Knowledge of the sales cycles of a SaaS product or a technology platform for strategic enterprise customers.
• A proven track record of driving cross-functional alignment across a broad set of stakeholders, including engineering, sales, support, product, marketing, and senior leadership to achieve growth targets.

WHAT YOU BRING

• Strong experience with API integrations, microservices architecture, and data security protocols.
• Familiarity with regulatory frameworks related to the cross-border payment industry.
• Strategical thinking and working capabilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills to identify and address challenges in payment workflows.
• Self‐starter with the ability to flourish in high‐pressure environments.
• Proven ability to interact with corporate clients, gather requirements, and understandably present complex technical concepts.
• Organized, autonomous, and pragmatic with sound judgment.

PingPong is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.