AV Specialist
AV Specialist
Location: London
Salary: £50,000
A leading AV integrator is seeking a polished, professional, and highly versatile AV Specialist to be permanently based at one of their key corporate client sites in London. This role is ideal for someone who excels in a customer-facing environment, enjoys taking ownership, and can deliver a high standard of technical support while representing the integrator on-site.
The Role
As the on-site AV Specialist, you will be the primary point of contact for all meeting room technology, event support, and day-to-day AV operations. You'll work closely with the client's internal teams, ensuring spaces are fully functional, events run smoothly, and technical issues are resolved quickly and professionally.
Key Responsibilities
- Deliver hands-on support across meeting rooms, collaboration spaces, and corporate AV environments
- Provide high-quality event support including set-up, live operation, and breakdown
- Manage and build strong relationships with the client, acting as the face of the integrator
- Conduct daily room checks, preventative maintenance, and system monitoring
- Troubleshoot issues across AV, VC, control systems, and room hardware
- Manage bookings, coordinate with facilities/IT, and support senior stakeholders
- Produce clear documentation and service reports where required
- Ensure a polished, reliable, and proactive AV experience for all users
Skills & Experience Required
- Strong background in corporate AV support or event operations
- Confident working with users at all levels, including senior executives
- Excellent client-facing communication and presentation skills
- Broad understanding of AV, VC, and control systems (e.g., Crestron, Q-Sys, Extron, Teams/Zoom platforms, audio and video hardware)
- Ability to run live events with confidence and professionalism
- Highly organised, proactive, and able to work autonomously in a busy environment
- Strong problem-solving skills and the ability to stay calm under pressure