Audio Visual Service Technician

Carry out on-site fault diagnosis, servicing, and repairs of AV systems across client sites (primarily in London, with some UK-wide travel).

Specialise in the maintenance and repair of LED walls, including troubleshooting pixel faults, alignment issues, module replacements, and firmware updates.

Perform routine preventative maintenance on installed AV and LED display systems.

Assist with small installations, upgrades, and reconfigurations of AV and LED wall systems.

Proven experience as an AV or field service engineer

Strong technical understanding of LED display systems (such as ROE, Absen, Unilumin, INFiLED, etc.) including component-level diagnostics.

Familiarity with AV signal routing and control systems (e.g., Crestron, Extron, Q-SYS, Kramer).

Good knowledge of video conferencing platforms (Zoom, Teams, Cisco) and audio DSPs (QSC, Biamp, BSS).

Ability to interpret wiring diagrams/schematics

Full UK driving licence (vehicle or mileage reimbursement provided).

Manufacturer training or certification in LED systems (advantageous but not essential).

AVIXA CTS or equivalent AV industry certifications.

Basic understanding of AV-over-IP and networking principles.

IPAF, PASMA, or ECS card (preferred).

Company van or travel allowance.

Tools, laptop, and mobile phone provided.

Opportunity to work on major AV and LED projects