AV Service Engineer

Job Title: Audio Visual Field Service EngineerLocation: West London (Service Hub)Employment Type: Full-TimeSalary: £42,000 per annum

Our client is a respected provider of professional Audio-Visual solutions, supporting clients across the corporate, hospitality, entertainment, and live events sectors. We are seeking a skilled and proactive Audio Visual Field Service Engineer to join our client's growing service team. Based from their West London hub, this field-based role involves visiting client sites primarily across London, with occasional travel across the UK, to service, maintain, and repair a range of AV systems-with a particular focus on LED video wall technology. Conduct on-site fault diagnosis, repair, and maintenance of professional AV systems. Specialise in LED video wall servicing including fault-finding, panel alignment, module repairs, and firmware updates.

Essential Skills & Experience:

• Previous experience as an AV or field service engineer within a service-led environment.

• Strong technical knowledge of LED wall systems (ROE, Absen, Unilumin, INFiLED or equivalent).

• Familiarity with AV control and signal routing systems such as Crestron, Extron, QSYS, or Kramer.

• Understanding of video conferencing solutions (Zoom, Teams, Cisco) and audio DSPs (QSC, Biamp, BSS).

• Ability to read wiring diagrams, schematics, and technical documentation.

• Excellent communication skills with a customer-focused approach.

• Full UK driving licence (essential).

Package & Benefits:

• Use of a company van when required for site work

• Tools, laptop, and mobile phone provided

• Travel expenses covered (where applicable)

• Ongoing training and access to manufacturer certifications

• Opportunities to work on high-profile AV and LED projects

• Supportive team culture with genuine career development prospects