Senior/Lead Audio Visual Engineer - Resi

Overview:
On behalf of our prestigious client, a leader in luxury home automation and smart technology integration, we are seeking a highly skilled Senior or Lead Home Automation Engineer. This is a fantastic opportunity for an experienced professional with a strong background in Crestron Home, Control4, and Lutron systems, along with advanced networking skills (Ubiquiti, Ruckus).

Key Responsibilities:

Project Leadership

• Lead end-to-end delivery of sophisticated home automation projects.
• Act as the main client liaison, ensuring seamless communication and project transparency.
• Collaborate with architects, designers, and construction teams on bespoke technology solutions for prime and super-prime properties.

System Integration & Programming

• Design, configure, and program integrated smart home systems using Crestron Home, Control4, and Lutron.
• Deliver complete AV, lighting, shading, HVAC, and security solutions that offer intuitive and seamless user experiences.
• Customise automation software to suit individual client requirements.

Networking & Infrastructure

• Deploy robust and secure home network infrastructures using Ubiquiti and Ruckus technologies.
• Manage IP networks, VLANs, and firewalls to ensure system reliability and security.

Technical Support & Troubleshooting

• Diagnose and resolve technical issues efficiently.
• Provide post-installation support and maintenance to ensure optimal system performance.
• Implement proactive measures to prevent future issues.

Client Engagement & Training

• Deliver clear and professional communication to clients throughout each phase of the project.
• Conduct hands-on system training with end-users, ensuring confidence and satisfaction with their smart home setup.

Documentation & Reporting

• Interpret and maintain project schematics and technical documentation.
• Produce regular progress reports, issue logs, and completion summaries.

Experience & Expertise:

• 7-10 years' experience in high-end home automation projects.
• Expert in Crestron Home, Control4, and Lutron systems (KNX experience advantageous).
• Demonstrated experience leading complex installations and managing project timelines.

Technical Proficiency:

• Strong understanding of AV, lighting control, HVAC, security systems integration.
• Advanced networking knowledge (Ubiquiti, Ruckus, VLAN, IP configuration).
• Competence in reading technical drawings and architectural plans.

Personal Qualities:

• Strong leadership and communication skills.
• Methodical, detail-oriented, and client-focused.
• Excellent problem-solving capabilities and a proactive approach.

Additional Requirements:

• Full UK driving license.
• Flexibility to travel across London, wider UK, and internationally.
• Willingness to adapt working hours to project demands.