Customer Success Executive

Customer Success Executive - HybridLondon, £30,000pa Are you a driven Customer Success Executive with experience in working with clients to achieve their goals through innovative solutions? Do you have a passion for delivering exceptional customer experiences and driving business growth? If you're excited about joining a fast-paced and dynamic company, please read on.

My client, a cutting-edge Tech company, is looking to hire a Customer Success Executive to play a key role in ensuring their clients achieve their objectives. You will work closely with cross-functional teams to deliver exceptional customer success, develop expertise in our solutions, and provide training and support to clients. You will also conduct market research, analyze client performance, and provide insights to inform business decisions.

The ideal candidate will be customer-obsessed, results-driven, and have experience in working in a fast-paced environment. You should have excellent communication and intermediate knowledge of excel and organizational skills, be open-minded, and adaptable. Previous experience in a SaaS or platform business is desirable, and knowledge of how to drive business growth through customer success is essential.

If you thrive in an environment with autonomy, flexibility, and limited bureaucracy, this role could be for you. You will work in a dynamic and inclusive team, with opportunities for growth and development. If you're excited about the challenge of working in a fast-paced and innovative company, get in touch.