Head of Ad Operations

🚀New 6 month contract role - Head of Performance Ops - high-growth Series A SaaS brand🚀

📅 5+ years in social ad operations, campaign management, or performance marketing

📈 A/B testing & systematic experimentation at scale is a MUST

🖥️ Experience with analytics tools (Google Analytics, Looker, Tableau, SQL) 🎯 Proven track record of improving performance metrics through data-driven testing

🔧 Experience building operational processes from scratch

🫂 Strong understanding of community-driven marketing

--------------------

⏱️ Immediate start

📍 London, Hybrid - 2 days

🗓️ 6 Month Contract

💵 £450-£500/day Outside IR35

💡First hire to establish the Programme Operations function

🚀 Brand advocacy space with 60+ enterprise brands

⭐ Bonus points for influencer marketing or creator programme experience

About the job

We're partnered with a high-growth Series A SaaS company who are looking for a strategic Head of Ad Operations (Contractor) to establish their first dedicated Programme Operations function.

You'll apply the rigorous operational discipline of ad ops, A/B testing, performance optimisation, and systematic experimentation, to transform how they design, test, and scale advocacy programmes across a portfolio of 60+ enterprise brands.

Key Skills & Requirements:

• 5+ years in social ad operations, campaign management, or performance marketing with hands-on experience managing social platform operations
• Proven track record of improving performance metrics through systematic A/B testing and experimentation at scale
• Deep understanding of testing methodologies, including test design, statistical significance, and multivariate testing
• Strong analytical skills with experience using tools like Google Analytics, Looker, Tableau, or SQL
• Experience building operational processes from scratch and transforming execution into repeatable, scalable systems
• Systems thinking ability to design programme architectures, create frameworks for testability, and connect operations to commercial outcomes
• Demonstrated ability to manage multiple concurrent campaigns with rigorous performance tracking and data-driven decision making
• Strategic mindset to connect engagement metrics to retention, LTV, and renewal rates
• Operational rigour with bias for action, you move fast but systematically
• Collaborative influencer who can align cross-functional teams through logic and evidence

Bonus points for:

• Experience in brand advocacy, influencer marketing, creator programmes, or community-driven marketing
• Familiarity with UGC programmes, ambassador platforms, or advocacy marketing tools
• Background working with enterprise retail or beauty brands

If you're a performance-driven operations expert ready to build a new function from the ground up and make advocacy programmes as measurable and optimisable as paid media campaigns, we'd love to hear from you.