Information Communications Technician Apprentice

Queen Square Medical Practice is seeking an ICT Apprentice to assist with the management and maintenance of our critical IT systems, ensuring smooth operations and business continuity. This is a fantastic opportunity to gain real-world, hands-on, IT experience whilst completing your apprenticeship.

Role

Duties to include, but not limited to;

  • Support day-to-day IT operations, including hardware, software, website design and upkeep and network issues.
  • Provide support with business-critical systems alongside and in the absence of the IT Lead.
  • Troubleshoot and resolve IT issues promptly to minimise downtime.
  • Maintain up-to-date IT protocols and procedures and operational guides.
  • Participate in IT projects, system upgrades, and software implementations.
  • Support IT security, data backups, and compliance measures.
  • Undertake relevant training and development as part of the apprenticeship.

Training

Potential employment after the apprenticeship.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
LANCASTER AND MORECAMBE COLLEGE
Working Week
Monday - Friday. Shifts to be disclosed.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Friday, 13th February 2026
Start Date
Monday, 23rd February 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Patience

Qualifications

  • English GCSE, grade 4 (Essential)
  • Maths GCSE, grade 4 (Essential)
  • IT GCSE, grade 2 (Desired)

About the Employer

QUEEN SQUARE MEDICAL PRACTICE
With a patient list of over 16,000, our practice is home to 9 GP partners, 4 associate GPs, and a dedicated team of ANPs, paramedics, pharmacists, nurses, HCAs, and administrative staff. We are passionate about delivering outstanding patient care in a collaborative, positive, and engaging environment. If you're looking for a role where your contributions are valued, your professional growth is supported, and your work truly makes a difference, we would love to hear from you.

Job Details

Company
QUEEN SQUARE MEDICAL PRACTICE
Location
2 QUEEN SQUARE, LANCASTER, England
Employment Type
Advanced Apprenticeship
Salary
£14,526.20 to £23,492.04 a year
Posted