1st Line IT Support Engineer

Onsite IT Support Engineer – Southwest London (12-Month Contract)

Location: Onsite, Southwest London

Duration: 12 months

Hours: Mon–Fri, 8am–5pm

Day Rate: £140 - £180 p/d DOE

We are seeking an Onsite IT Support Engineer to join a customer-facing team in Southwest London. This is a 12-month contract, Monday–Friday (8am–5pm), with an immediate start.

Key responsibilities:

• Provide 1st line IT support across a Microsoft environment.
• Troubleshoot and resolve issues with Windows 11, Active Directory, SharePoint, Teams, OneDrive, and Office applications.
• Manage file server permissions and assist with mobile device support (Samsung phones & tablets).
• Act as the first point of contact for support tickets, working efficiently within a small, fast-paced team.

Requirements:

• Proven experience in IT support within Microsoft environments.
• Strong troubleshooting skills across desktop, mobile, and collaboration tools.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.