Job Vacancy

AI Support Apprentice

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You’ll be part of the team that supports our customers - answering questions, solving problems, and making sure people get the most out of our platform. Don’t worry if you haven’t worked in support before, we’ll train you up.

Role

  • Helping customers through live chat and email
  • Learning how to spot and solve technical problems
  • Supporting people in setting up their radio station
  • Keeping things organised and updating support resources
  • Working with the wider team to improve how we do things

As you grow in confidence, you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users.

Training

Why choose AI & Digital Support?

This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.

  • Accelerate AI adoption
  • Streamline productivity
  • Champion innovation

The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

Apprentices will learn to use a variety of tools and technologies, including:

  • Microsoft 365
  • Microsoft Copilot
  • SaaS (Software as a Service) applications

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Apprenticeship Standard
Data technician (level 3)
Training Provider
QA LIMITED
Working Week
Days and shifts to be confirmed.
Expected Duration
1 Year 4 Months
Positions Available
1
Closing Date
Wednesday, 20th August 2025
Start Date
Wednesday, 27th August 2025

Desired Skills

  • Communication skills
  • Attention to detail
  • Organisation skills

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

RADIO.CO(UK) LTD
Radio.co is a platform that helps thousands of broadcasters around the world run their own internet radio stations, from bedroom DJs to national broadcasters. We launched in 2015 and are now proud to support over 4,000 stations globally. We're a friendly, supportive team based in Manchester, and we’re looking for a curious, motivated apprentice to join us in our Customer Support team.
Company
RADIO.CO(UK) LTD
Location
BASIL CHAMBERS, 65 HIGH STREET, MANCHESTER, England
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
Posted
Apply Now
Apply Now
Company
RADIO.CO(UK) LTD
Location
BASIL CHAMBERS, 65 HIGH STREET, MANCHESTER, England
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
Posted