Apprentice – Level 4 Applications Support Lead
As we continue to grow, we’re looking for an enthusiastic Apprentice Applications Support Lead to join our team and develop their skills while playing a key role in supporting our clients and internal teams.
Role
The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
The role offers long-term security and the opportunity to progress into a permanent position.
- Apprenticeship Standard
- Applications support lead (level 4)
- Training Provider
- VELOCITY 1st LIMITED
- Working Week
- Location: Holmes Chapel, 9.00 – 5.30 pm Monday - Friday (Work from home on Wednesdays).
- Expected Duration
- 1 Year 9 Months
- Positions Available
- 1
- Closing Date
- Friday, 24th October 2025
- Start Date
- Monday, 3rd November 2025
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Enthusiasm for technology, AI
- interest in SaaS applications
Qualifications
- English GCSE, grade A*-C/ 9-4 (Essential)
- Maths GCSE, grade A*-C/ 9-4 (Essential)
About the Employer
RAVENWARE LIMITED
AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.
- Company
- RAVENWARE LIMITED
- Location
- 3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid / WFH Options - Employment Type
- Higher Apprenticeship
- Salary
- £14,728.50 a year
- Posted
- Company
- RAVENWARE LIMITED
- Location
- 3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid / WFH Options - Employment Type
- Higher Apprenticeship
- Salary
- £14,728.50 a year
- Posted