Job Vacancy

Apprentice – Level 4 Applications Support Lead

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As we continue to grow, we’re looking for an enthusiastic Apprentice Applications Support Lead to join our team and develop their skills while playing a key role in supporting our clients and internal teams.

Role

  • The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration

Training

  • An apprenticeship includes regular training with a college or other training organisation
  • At least 20% of your working hours will be spent training or studying
  • The role offers long-term security and the opportunity to progress into a permanent position
Apprenticeship Standard
Applications support lead (level 4)
Training Provider
VELOCITY 1st LIMITED
Working Week
Monday - Friday (Work from home on Wednesdays) 9.00am - 5.30pm
Expected Duration
1 Year 9 Months
Positions Available
1
Closing Date
Friday, 12th December 2025
Start Date
Wednesday, 17th December 2025

Desired Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Enthusiasm for technology, AI
  • interest in SaaS applications

Qualifications

  • English GCSE, grade A*-C/ 9-4 (Essential)
  • Maths GCSE, grade A*-C/ 9-4 (Essential)

About the Employer

RAVENWARE LIMITED
AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.
Company
RAVENWARE LIMITED
Location
3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid/Remote Options
Employment Type
Higher Apprenticeship
Salary
£14,729 a year
Posted
Apply Now
Apply Now
Company
RAVENWARE LIMITED
Location
3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid/Remote Options
Employment Type
Higher Apprenticeship
Salary
£14,729 a year
Posted