Business Administrator Apprentice

In this role the Business Administrator will be required to work as a member of the Customer Service Team taking responsibility for processing orders, talking to customers, drivers and working with IT equipment.

Role

·         Ensure telephone calls are answered within 3 rings in-line with Company policy

o   Dealing with delivery queries

o   Handing concerns/complaints

·         Processing daily orders which are received via Telephone, Email and customer portal, using the automated systems where available

·         Managing and updating standing orders

·         Organising emergency orders, liaising with necessary teams to ensure deadlines are met

·         Keep your work station clean and tidy

·         Update concerns register as and when required

·         Update CRM system

·         Any other duties at the request of Customer Service Manager

·         Ensure daily/weekly/monthly allocated team tasks are completed to deadlines

·         General administration duties

·      Management of own diary

·      Completion of College course works finished to given deadlines

Training

Business Administration apprenticeship training to be provided by Chelmsford College. The College will appoint a Work Based Tutor to deliver the training virtually and in the workplace.

Successful completion of a Level 3 Business Administration Apprenticeship

Apprenticeship Standard
Business administrator (level 3)
Training Provider
CHELMSFORD COLLEGE
Working Week
8am - 4pm or 9am - 5pm on a weekly rota system (once trained) 30 minutes unpaid lunch 7.5 hours per day, 5 days per week
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Saturday, 31st May 2025
Start Date
Monday, 2nd June 2025

Desired Skills

  • IT Literate
  • Excellent communication skills
  • Team Player

Qualifications

  • Maths GCSE or equivalent, grade 4 (Essential)
  • English GCSE or equivalent, grade 4 (Essential)

About the Employer

RAYNOR FOODS LIMITED
Raynors is a family firm, established in Chelmsford, Essex in 1988. We have grown from a small local operator into a £25m+ turnover national supplier, with a 40-van fleet and over 300 employees. We make over 19 million high-quality sandwiches, wraps, rolls and salads a year.
Company
RAYNOR FOODS LIMITED
Location
Raynor Foods Ltd Unit 4, Farrow Road, England
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted
Company
RAYNOR FOODS LIMITED
Location
Raynor Foods Ltd Unit 4, Farrow Road, England
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted