Job Vacancy

IT Infrastructure & Support Apprentice

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PETA are proud to be working with Rocket Computer Services Ltd. If you want to move forward with your IT career, each day to be different than the previous one and to learn every IT aspect, then this is the right place. This role is an excellent opportunity for an aspiring IT Support Engineer to learn new skills and progress within the IT field.

Role

This role is a fantastic first step towards working in IT support with local schools and businesses. You will be part of a flexible and friendly team where you will learn a vast range of support requirements and technologies.

What will my new role involve? Joining the team as an IT infrastructure apprentice, you will learn:

  • Install and maintain computer hardware, laptops, audio/visual equipment and peripherals
  • Routine administration, including data backups and Active Directory maintenance
  • Software installation, maintenance and upgrading in line with rocket development policy
  • Server Network / Cloud Based Infrastructure support
  • Administration and development of Internet, Intranet, Extranet, and E-mail systems, including learning platforms and websites
  • To keep abreast of technological developments and encourage the use of ICT at all levels
  • To support staff and students with the set-up and preparation of ICT equipment around clients

Training

As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Rocket Computer Services team combined with 25 days of off-the-job training at the PETA training centre in Cosham.

Progression opportunities are offered for the successful candidate upon completion of their apprenticeship and integration with the team.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
PETA LIMITED
Working Week
Monday -Thursday 08:00 - 15:30; Friday 08:00 - 14:30 (30 minutes lunch).
Expected Duration
1 Year 10 Months
Positions Available
1
Closing Date
Sunday, 30th November 2025
Start Date
Monday, 8th December 2025

Desired Skills

  • Initiative
  • Good communication skills
  • Personable and friendly
  • Polite
  • Strong customer service skills
  • MS Office knowledge
  • Genuine interest in ICT
  • Pass enhanced DBS check
  • Full UK driving licence
  • Manage own workload

Qualifications

  • English GCSE, grade C/4 (Essential)
  • Maths GCSE, grade C/4 (Essential)
  • IT Other, grade Pass (Desired)

About the Employer

ROCKET COMPUTER SERVICES LTD
Rocket Computer Services Ltd are an established IT Support Company committed to providing high quality support across Portsmouth and Hampshire. We pride ourselves on our professional and friendly approach in meeting the needs of our clients. We offer a variety of bespoke support packages across the business and education sectors, creating more time for your staff to do the work they need to do while we take on your technical issues.
Company
ROCKET COMPUTER SERVICES LTD
Location
St Jude S C of E Primary School, Nicholas Street, Portsmouth, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted
Apply Now
Apply Now
Company
ROCKET COMPUTER SERVICES LTD
Location
St Jude S C of E Primary School, Nicholas Street, Portsmouth, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted