IT Apprentice
As an IT apprentice with Rushcliffe Care Group, you will support the head office with basic IT tasks, including setting up equipment, troubleshooting issues, maintaining hardware and software, and assisting users. You will work under supervision while completing a formal IT apprenticeship qualification with Loughborough College.
Role
- Assist with setting up and configuring IT equipment (PCs, printers, phones)
- Provide first-line technical support to staff in person and remotely
- Log and track IT support requests using the internal system
- Help maintain hardware, software, and user accounts
- Support routine maintenance tasks such as updates and backups
- Assist with onboarding tasks, including setting up new user profiles
- Maintain accurate IT asset and inventory records
- Escalate complex issues to senior IT staff when needed
- Support wider digital and system projects where appropriate
- Follow data protection and IT security protocols at all times
Training
- A mixture of blended learning in the workplace and taught delivery every Friday at the Loughborough College
- Diarised visits from dedicated Trainer/Assessor
- On-the-job training
- Off-the-job training
- The role is expected to progress into a Junior IT position upon successful completion of the apprenticeship and a satisfactory employment record, supporting long-term succession planning within the department
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LOUGHBOROUGH COLLEGE
- Working Week
- Monday- Friday 8.30am- 4.30pm
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Sunday, 21st September 2025
- Start Date
- Monday, 13th October 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Non judgemental
- Patience
Qualifications
- English and Maths GCSE, grade 4/C or above (Essential)
About the Employer
RUSHCLIFFE CARE LIMITED
Rushcliffe Care Group is a well-established provider of health and social care services, with over 35 years of experience supporting some of the most vulnerable people in society. The group operates a range of nursing and specialist care services across the Midlands, focusing on learning disabilities, mental health, and complex needs. Rushcliffe Care is committed to delivering high-quality, person-centred care through its core values: Reputable Care, Respect and Compassion, Robust Communication, and Real Commitment.
- Company
- RUSHCLIFFE CARE LIMITED
- Location
- Thorpe House, Knightthorpe Road, Loughborough, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- RUSHCLIFFE CARE LIMITED
- Location
- Thorpe House, Knightthorpe Road, Loughborough, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted