Senior Delivery Manager

Senior Delivery Manager c.70,000per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products and services that improve financial wellbeing across the UK. You’ll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.Role Overview The Senior Delivery Manager will report directly to the Lead Delivery Manager. In this role, you will be responsible for:Key Responsibilities:

• Operate flexibly across both Delivery Manager and Scrum Master responsibilities, switching between roles as needed to support team and project delivery.

• Own the end-to-end delivery of digital products and services, including managing delivery schedules, timelines, risks, and issues.
• Collaborate closely with Product Owners, Engineering, and Test teams to ensure alignment and shared understanding of goals.
• Facilitate Scrum ceremonies such as sprint planning, retrospectives, daily stand-ups, and backlog refinement.
• Coach teams on agile principles and foster continuous improvement in delivery practices.
• Lead and motivate multi-disciplinary teams, including blended teams of permanent staff and third-party suppliers, to deliver high-impact digital services.
• Act as the main point of contact for business stakeholders, ensuring clear communication and alignment throughout the delivery lifecycle.
• Champion agile delivery across MaPS and actively contribute to the Delivery Management Community of Practice.
• Ensure compliance with relevant standards including GOV.UK service standards and accessibility.
• Translate business needs into actionable plans, supporting resource planning and operational delivery.

...You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate:

• Proven ability to operate effectively as both a Delivery Manager and Scrum Master, with the flexibility to switch between roles based on team and project needs
• Expertise in Agile and Lean practices, with a track record of coaching teams and innovating delivery approaches.
• Strong communication skills, able to engage senior stakeholders and bridge technical and non-technical discussions.
• Experience of delivering products with blended teams of permanent and 3^rd party suppliers.
• A deep understanding of the product lifecycle and ability to plan across complex environments.
• Proven ability to maintain delivery momentum and unblock issues across teams.
• Experience leading successful delivery teams and fostering collaborative, transparent environments.
• Demonstrable experience in Agile delivery across the product lifecycle.
• Ability to inspire teams, facilitate feedback loops, and adapt team dynamics to suit delivery needs.

About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring We care about our colleagues and the people whose lives we are here to transform.
• Connecting We will transform lives through our ability to make positive connections.
• Transforming We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If...