Infrastructure Operations Engineer

Reed Technology is partnering with an Aberdeen-based organisation seeking to onboard an experienced Infrastructure Operations Engineer to join their dynamic team.

As an Infrastructure Operations Engineer, you’ll be part of a collaborative team responsible for the design, implementation, maintenance, and support of both on-premises and cloud-based IT infrastructure. This role spans a broad technical landscape, ensuring robust and reliable systems across the organisation.

Key Responsibilities

• Design, build, maintain, and troubleshoot IT infrastructure across networking, servers, operating systems, backend applications, Microsoft 365, and Azure environments.
• Operate within a structured team environment supported by a comprehensive knowledge base, documented processes, and vendor support agreements—while also being capable of working independently when required.
• Participate in a 1-in-3 on-call rotation to respond to critical infrastructure incidents, including network outages and server failures.
• Conduct site visits within the UK and internationally to install, remove, or repair hardware and infrastructure components.

Required Skills & Qualifications

• An IT related qualification, ideally with exposure to software development.
• Minimum of 8 years’ hands-on experience in Level 3 IT infrastructure roles, with a strong focus on design, implementation, and troubleshooting.
• Deep technical understanding of computer systems and the ability to problem-solve without relying solely on documentation or third-party support.
• Proficiency in scripting (with PowerShell) for automation and system management.
• Strong knowledge of data networking principles.
• Expertise in Windows operating systems (both desktop and server).
• Experience with Microsoft 365, including Intune configuration, application deployment, device management, and Microsoft Defender.

Benefits:

• Permanent contract
• On-site working model
• Salary up to £50.000 / year, based on experience