2nd Line IT Support Technician

About the role

You will provide high-quality 2nd-line and desktop support to our colleagues in the London office and the wider Ridge network (This will involve supporting and occasional travel to other Ridge offices, as per requirements). Working from the London office, you will own Incidents and Service Requests in our ITSM tooling, collaborate with 1st, 2nd and 3rd Line teams, and help keep our e click apply for full job details