Commercial Account Manager

Role Overview:

We're looking for a proactive Commercial Lead to join our growing team.

In this role, you'll wear many hats, building and managing relationships with key partners to ensure they get the most from our platform, while working closely with our Sales, Product, and Support teams to deliver a seamless partner experience from day one.

If you thrive in fast-paced environments, love driving commercial growth, and take pride in building strong relationships and scalable systems, this could be the perfect role for you. You'll need to be curious, adaptable, and excited to solve complex challenges that move the business forward.

In short: you'll be at the heart of how we grow and how our partners succeed.

The company

The electric vehicle revolution needs to be accelerated to avoid climate disaster. Our mission is to get dirty petrol and diesel vehicles off our roads as quickly as possible and replace them with clean electric cars and vans.

What might surprise you is that the majority of electric vehicles are not bought by individuals, they're bought by companies. But these companies still face challenges as they electrify their vehicle fleet. Rightcharge removes these barriers to help them electrify faster.

Our core products today are the Rightcharge Card and Rightcharge Home Reimbursement. Combined, these two products give companies access to the largest aggregated network of public chargers in Europe (over 800,000 individual chargers), as well as the most sophisticated solution to accurately reimburse employees for charging their work vehicles at home.

Less than 18 months from launching our B2B product, we've signed up some of the UK's largest fleets including The AA, Stagecoach and Vinci. Our goal is to continue accelerating this growth, our brand, positioning, brand awareness, product awareness and channel strategy will play a huge role.

The Role

Join us in pioneering the future of corporate electric fleet solutions. As the Commercial Lead, your role will include:

Partner Onboarding & Implementation

• Manage the end-to-end relationship for partners who resell and whitelabel our software
• Collaborate closely with the Sales team to deliver tailored solutions and customisations based on client requirements.
• Lead platform demo calls, providing hands-on support during the initial stages of a partner lifecycle.

Account Management & Success

• Manage a portfolio of key partners post-onboarding, driving product adoption and ensuring ongoing partner success.
• Conduct regular check-ins, including weekly calls and quarterly business reviews (QBRs), to monitor progress, resolve issues, and identify growth opportunities.
• Serve as the primary point of contact for partner support and strategic guidance.
• Proactively engage with partners to enhance their experience, particularly during critical early touchpoints.

Other Commercial Work

• Work with tech, product, and commercial teams to coordinate and deliver new partnerships and integrations.
• Research market trends and manage commercial projects from planning to delivery.
• Develop and update decks, proposals, and other materials that support sales and partnerships.
• Lead and coordinate responses to tenders, RFPs, and other commercial submissions.
• Monitor and report on key commercial metrics to support growth and decision-making.

What you'll bring

• Prior Commercial Experience: Experience in a similar role (Commercial, Account Management, Partner Success), with a strong track record of partner management.
• Exceptional Communication: Confident in leading conversations, simplifying technical concepts, and keeping stakeholders informed.
• Relationship-Builder: Adept at building trust and fostering long-term partnerships with clients.
• Commercial Acumen: Strong grasp of business drivers, able to identify opportunities, draw insights from data, and contribute effectively to commercial initiatives.
• Problem Solver: Calm under pressure, with a natural ability to troubleshoot and resolve challenges quickly.
• Organised & Detail-Oriented: Able to manage multiple accounts and tasks without dropping the ball.
• Adaptable: Comfortable with change and able to adjust priorities in a fast-paced tech environment.
• Strategic Thinker: Looks beyond day-to-day support to identify growth opportunities and drive customer success initiatives.
• Startup Mindset: Comfortable moving fast, rolling up sleeves, taking initiative, and enjoying the challenge of building something new
• Passion for Sustainability: An enthusiasm for contributing to a cleaner planet through the promotion of electric vehicles.

️ What we're offering

• Up to £45k based on experience.
• Share options, ensuring every team member has ownership in the business.
• 27 days paid holiday allowance.
• Company MacBook
• Additional pension contributions.
• Work-from-home flexibility (2-3 days in the office each week).
• A vibrant and inclusive company culture.
• Opportunities for career growth and development.