IT Support Engineer

IT Technician London | On-site | Full-time

Join a globally respected education organisation where innovation meets excellence.

A leading international education provider is seeking a hands-on IT Technician to support a busy London campus environment. This is a varied, people-facing role ideal for someone who enjoys responsibility, autonomy, and being embedded in a fast-moving organisation.

You'll take ownership of day-to-day IT operations across multiple sites, supporting staff, lecturers, and students while ensuring systems remain secure, reliable, and high-performing.

Key responsibilities include:

• Supporting daily IT operations, troubleshooting, and system continuity

• Onboarding staff and providing IT training

• Installing and maintaining devices, software, networks, and peripherals

• Monitoring servers, backups, Wi-Fi, and connectivity

• Maintaining documentation and internal IT processes

• Supporting classroom AV systems and teaching environments

• Assisting with wider infrastructure projects

• Providing occasional support for events and students

• Strong communicator with technical and non-technical users

• Passionate about IT with a proactive learning mindset

• Calm under pressure and able to prioritise effectively

• Team-oriented and adaptable in a multicultural environment

• 3+ years' experience in IT support or infrastructure

• Strong Windows 10/11 and Windows Server experience

• Solid Active Directory knowledge

• Good understanding of networking fundamentals (TCP/IP, VLANs, routing, Wi-Fi)

• Comfortable supporting hardware, printers, and general IT infrastructure

• M365, Azure AD sync, Entra ID, Intune

• Virtualisation (VMWare/XenServer)

• Linux, macOS, iOS, Android environments

• CCTV, telephony, access control, or AV systems

• Additional languages

• Broad, hands-on technical role

• Exposure to international IT projects

• Supportive, collaborative working culture

• Strong learning and development opportunities

(Some out-of-hours support may be required for events and holiday cover)

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.