Clinical & Business Support Assistant
Job summary
We have a great opportunity for someone to come and join the Clinical & Business support team where we look after many of the hospital Clinical or Business applications. Our team provides support and configuration on the system, ensures the system is running smoothly for the Users and protects the data with strong account maintenance protocols. We look after the backgound system administration on over 30 applications and you would be trained and mentored in various aspects of this.
We are a fantastic team to work with and this will help you learn more about our applications and how they assist the NHS. We believe in the Trust values and supporting one another to move your career forward.
Main duties of the job
The team currently provides support from 8.00am to 5.00pm, Monday to Friday .
Main duties include:
- Ensuring all system accounts are set up and amended in a timely manner
- Monitoring the system to ensure it is running optimally
- Offering advice and guidance to users on the use of the software
- Assisting with any system errors
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly withvisitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school
https://doi.org/10.1177/17449871231209037
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications
- English GCSE
- IT Qualification e.g., EDCL
Experience
- Experience working with a clinical system
- Experience with system administration
- Experience within health and/or social care organisations
Skills
- Good communication skills
- Problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Cornwall IT Services, Drump Road
Redruth
TR15 1LU
Employer's website
https://www.royalcornwall.nhs.uk/