Technical Support Engineer

Technical Support Engineer | Cambridge | upto £25,000   Are you a tech-savvy problem solver looking to kickstart your IT career? Do you enjoy working independently and want to be part of a structured, well-supported environment? Join this IT team as a Technical Support Engineer, where you’ll gain hands-on experience with a wide range of systems and technologies, supporting users across multiple sites.   As Technical Support Engineer you will benefit from:

• 25 days holiday (+BH’s!)
• A cycle to work scheme
• Employee assistance programme scheme
• Health insurance and life assurance

As Technical Support Engineer, your responsibilities will include:

• Providing 1st line support for software and hardware issues
• Installing, configuring, and maintaining IT equipment and systems
• Troubleshooting Microsoft Windows and Office applications
• Managing user accounts and network configurations
• Logging and tracking issues through to resolution using the Helpdesk system

As Technical Support Engineer, your experience will include:

• Hands-on experience with Windows Operating Systems and Microsoft Office 365
• A good understanding of computer systems, mobile devices, and tech solutions
• Familiarity with remote desktop tools and helpdesk software (e.g. TeamViewer, ServiceDesk Plus)
• Strong communication and problem-solving skills
• A full UK driving licence and access to your own transport

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Amber Marshall at Rubicon for more information.