1st Line IT Support Engineer

1st Line IT Support Engineer - Guildford - Hybrid Working!

Location: Guildford, Surrey (2 days per week onsite after 1st month) 

Salary: Dependant on experience

We're looking for a motivated 1st Line IT Support Engineer to join our clients dynamic IT team. In this hands-on role, you’ll provide first-line support to internal users, manage laptops/desktops, and assist with Microsoft 365 tools (Teams, SharePoint, Power Automate, Outlook, etc.).

What you’ll do:

Provide first-line support for hardware, software, and connectivity issues

Set up and maintain laptops, desktops, and peripherals

Support user account management (Active Directory & M365)

Help with IT inventory, asset tracking, and documentation

Assist with internal systems, helpdesk queries, and demo room setup

What we’re looking for:

2+ years' experience in IT support (especially M365 & Active Directory)

Confident in hardware setup & troubleshooting

Local to Guildford (within 1-hour commute)

Full UK driving licence + own transport

You'll be joining a friendly, supportive team with opportunities to grow and learn in a fast-paced environment.

The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com.

SER-IN